These Terms and Conditions apply to all purchases made by you, the customer, from us, Telebrands Bangladesh (Trading name).
1. DELIVERY: We aim to despatch our products within 14 days of accepting your order.
Delivery dates are not guaranteed, but we will make every reasonable effort to ensure that goods are delivered within 21 days of being ordered. Please contact our customer services department for advice.
2. AVAILABILITY: All orders are accepted subject to stock availability. Where you have ordered several products and not all are in stock, we may send you the products which are available; we will send the remainder of your order as soon as the stock becomes available. If the goods ordered are out of stock, we will contact you within 30 days from the day after your order was placed. If the goods are coming back into stock, we will propose a new delivery date or, with your agreement, we may be able to supply you with substitute goods. If we have received payment from you for goods out of stock, or you do not wish to wait for goods to become available, and/or decline our offer of substitute goods, we will refund any monies due, within 7 days of receiving your instructions.
3. WAYS TO PAY: To place an order call us on 01713-125978 , we are open 7 days a week. Our friendly, trained call centre staff will take your order. If you wish to place an order please have your credit or debit card to hand. We accept MasterCard, Paypal, Moneybookers. Liberty Reserve . Telebrands Bangladesh customers will be asked to provide your personal details. It is your responsibility to ensure that the details provided by you for the purpose of ordering products from us are correct and that you have the necessary credit limits and/or authority to use the credit or debit card you present to us.
To order by post, please write to us telling us which product you wish to purchase.
4. RIGHT TO CANCEL: We offer a 15-day money back guarantee, excluding postage. Please call our customer services department, should you change your mind. N.B Only for herbal product.
9. SAFETY ADVICE: For your own safety we recommend that you read carefully all safety information printed either on the packaging, or in any leaflets that may be included with the product. For electrical products always check the power cable and plug for any signs of damage. Always consult a qualified electrician and never attempt to repair any product yourself.
10. ERRORS: Every effort has been made to ensure that the information supplied is correct at the time of going to press. By purchasing products from us, you agree to these terms of sale. Telebrands Bangladesh have the right to revise these terms and conditions including prices at any time. We also have the right to decline service to any individual customer.